Service management

Customer heterogeneity in operational e-service design attributes : An empirical investigation of service quality

Marketing / Services / Operations Management / Service Design / Service Quality / Consumer Behavior / Customer Satisfaction / Retailing / Business and Management / Service management / Data Collection / Design Methodology / Path Analysis / Production and Operations Management / Customer services quality / Online survey / Service Provider / Site Quality / Log Files / Internet / E Commerce / Service Level / Web Site Design / Consumer Behavior / Customer Satisfaction / Retailing / Business and Management / Service management / Data Collection / Design Methodology / Path Analysis / Production and Operations Management / Customer services quality / Online survey / Service Provider / Site Quality / Log Files / Internet / E Commerce / Service Level / Web Site Design

Propuesta de pasarela residencial para una red futura de acceso multi-servicio

Service management / Quality of Service / Home Network / Next Generation Network

MEDICA TION ERRORS: TYPES, CAUSES AND MEASURES TAKEN IN FOUR BRAZILIAN HOSPITALS ERRORES EN LA MEDICACIÓN: TIPOS, FACTORES CAUSALES Y PROVIDENCIAS TOMADAS EN CUATRO HOSPITALES BRASILEÑOS

Brazil / Hospitals / Humans / Service management / Data Collection / Medical Error / Medication Errors / Medical Error / Medication Errors

An OGSA Compliant Environment for eScience Service Management

Grid Computing / Service Oriented Architecture / Scheduling / Service management / Application development

Propuesta de pasarela residencial para una red futura de acceso multi-servicio

Service management / Quality of Service / Home Network / Next Generation Network

Customer heterogeneity in operational e-service design attributes: An empirical investigation of service quality

Marketing / Operations Management / Service Design / Service Quality / Consumer Behavior / Customer Satisfaction / Retailing / Business and Management / Service management / Data Collection / Design Methodology / Path Analysis / Production and Operations Management / Customer services quality / Online survey / Service Provider / Site Quality / Log Files / E Commerce / Service Level / Web Site Design / Customer Satisfaction / Retailing / Business and Management / Service management / Data Collection / Design Methodology / Path Analysis / Production and Operations Management / Customer services quality / Online survey / Service Provider / Site Quality / Log Files / E Commerce / Service Level / Web Site Design

Generalized performance management of multi-class real-time imprecise data services

Performance Management / Service management / Quality of Service / Real Time Systems / Real Time / Real-Time Data Processing / Software Complexity / Real-Time Data Processing / Software Complexity

Experience co-creation in financial services: an empirical exploration

Tourism / Business and Management / Service management

Experience co-creation in financial services: an empirical exploration

Tourism / Business and Management / Service management
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